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Support FAQ'sFrequently Asked Questions
Pay-Per-Click QuestionsWhat is Pay-Per-Click?
Pay-per-click is a way to get your website ranked well on search engines. Pay-per-click search engines allow companies to bid on keywords that relate to their sites. Companies submit their site's descriptions and titles, along with a list of keywords to the engine. They also specify the amount of money that they're willing to spend on each keyword. Depending on how competitive a keyword is, rankings for a particular keyword may be very high or low. For example, if one chooses to pay $.75 for the keyword "puppy food," while others pay only $.70 their site would rank first. If, on the other hand, one paid $.15, they may rank low. Back How did you pick my keywords?
We start by making a list of keywords from the products or services you offer, as well as what keywords you have in your Meta tags. We put that list into a tool that spits out all the keyword variations people are actually searching for that relate to your products. From there we remove any keywords that are too general, or too expensive. General keywords get a ton of searches so they eat up a lot of your budget. They also don't produce very qualified traffic. If you sell custom body kits for Hondas from '95-'05 you wouldn't want to bid on the keyword "cars," because you'll get many visitors who are looking for products, information, or services you don't offer. Rather a keyword like "body kits Honda," would produce very qualified traffic and probably won't cost near as much. Back How many keywords can I have?
We don't have a limit to how many keywords you can have, but more isn't always better. We try to create a thorough list that covers all of your products or services. If you have a lot of excess they'll just eat up your budget and probably won't improve your results. Back How come some of these keywords phrases don't make sense?
The keyword list we send you comes from the search engines. They alphabetize any keyword phrase so the pharse "Dooney and Burke handbag" would be listed in their statistics as "and burke dooney handbag." No matter what order the keyword phrase is typed in the search engines recognize it as the same keyword. Back If I double my budget will my traffic double?
Sometimes yes, but most of the time no. There are many reasons why this doesn't usually work. Most of the time, if you are ranked pretty well and getting a pretty good amount of traffic and your double your budget, there will not be a big improvement. The search engines estimate that in the first place position, about 10% of the searches will click on your site. Many times there simply are not enough searches to double your traffic. Other times, if there are plenty of searches and you double your budget, or raise your bids you may be getting just a little more traffic put paying quite a bit more. Our technicians strategically pick keywords that will get you the most traffic for your money. Back Can I pick my keywords?
We're happy to take any suggestions for keywords. We will research your suggestions and make sure they will produce efficient, qualified traffic. Simply email your suggestions to support@submitsolution.com. Back How do I find my site on the search engines?
Go to any of the search engines you are listed on and type in any of the keywords we sent you. You should see your site on the first two pages of results under the "Sponsor Results." Back What if I can't find my site on the search engines?
The search engines often rotate the listings between a couple companies. This is to ensure that you don't use up your budget too quickly. If you type in a keyword you know you're listed for and don't see your site hit "Search" a couple more times. Your site should come up. If it still doesn't come up call support at 801-224-6545. Back I just signed up, how do I check the traffic you've sent to my site?
We will send a detailed traffic report on a monthly basis. This report will give you a break down of clicks per keyword, average ranking over the past month, as well as important tips and reminders. You'll receive this report every month after your first month of service. Back Can I make changes to my keyword listing Title or Description?
We'll be happy to consult with you on any changes you'd like make to your keyword listings. This consultation is part of the service and changes will be submitted immediately. Please contact us if you'd like changes made to your listings: support@submitsolution.com Back My keyword listings aren't listed on the engines anymore, what happened?
More than likely, your keywords are no longer listed on the search engines due to the popularity of your keyword listings. Each package has a budget set to last for a 30 day period, however if listings are overly popular they will generate all the promised traffic before the end of the month. If you would like to keep your listings active for the full 30 day period, we recommend upgrading to a larger package. This will allow your listings to obtain greater traffic and will keep your listings active for a longer period of time. If you would like to upgrade, please let us know. Otherwise, your listings will become active as soon as you renew for the next 30 day period. Back What is the difference between Google and Overture and why am I not on both?
Google and Overture are on two different servers. Google just has Google and AOL whereas Yahoo! has Yahoo! plus many other search engines. They are also different because Google puts your keywords on a rotator, meaning, if you type in your keyword and your website doesn’t show up try it again later and it will bring up your website. This will keep your website up all month long. Whereas Yahoo! has your keywords up in the same spot the whole month but, if you go through your budget it will take your website off until your renewal date. We can have you on both search engines; you just have to have at least two packages with us. If you have one package with us, we can only put you on one search engine just because they are different servers. Back Site Tune-up QuestionsWhy do I need a site tune up?
In order to improve your ranking in the natural listings you must optimize your site. A site tune up is like a mini optimization. We make some changes to the source code of your home page that will help the search engines spider the site and should improve your ranking. Back How do you make changes to my site?
One of our professional technicians will copy the source code into a notepad and from there will make the optimization changes. Once they are complete he will email the optimized source code to you. You can upload the tune up or if you would prefer, we will do it for you. If you'd like us to upload your tune up simply reply to the tune up email with your FTP login information.Back Will changes I make to my site affect or mess up the tune up?
Most changes you make to the site will not affect the tune up. However, sometimes they will, if you are unsure about changes you'd like to make, please contact us. Back Traffic Jam Ads QuestionsWhat are Traffic Jams?
A Traffic Jam Ad is a pop-under. A window with your homepage is displayed underneath a person's web browser window. When they close that window they see your website. Back What does the ad look like?
The ad is your homepage, or what ever URL you want traffic to go to.Back How do I know they are being delivered?
We send you a link to a database along with a user name and password. This data base will tell you how many Traffic Jam Ads are being delivered each day, how many have been delivered that month, and then how many ads you have left. Back Why isn't my site counter showing the Traffic Jam Ads?
The site counters don't always show the ads. Some counters will only track the hit if the person looks around on your site. It's best to track your Traffic Jam Ads through the Traffic Jam Ad database. Back Is the traffic targeted?
Unfortunately, the traffic isn't targeted. That is why Traffic Jam Ads are so inexpensive. The ads are delivered at random, but that doesn't mean they are worthless. Traffic Jam Ads improve your site popularity, which will boost your Alexa rating. We have many clients who make sales or get leads from the Traffic Jam Ads. They are an inexpensive service that will add value to your website. Back Site Submission QuestionsWhy do I need to submit my site?
The search engines won't know that your site exists unless you submit your site. You should submit you site a couple times a month. Our submission services submit you as many times with out submitting too much. Back What search engines do you submit to?
We hand submit your site to the top 20 search engines, like Google, Yahoo, and MSN. We also automatically submit your site to about 1500 other search engines, covering every English speaking search engine on the net. Back How long does it take for my site to be indexed?
Indexing can take anywhere from a several weeks to a several months. With our submission strategy most clients get indexed within a few weeks. Back Search Engine Optimization QuestionsWhat is Search Engine Optimization?
The best way to get your site on the natural listings is to have your site search engine optimized. Optimized means that your site's source code and design is such that the search engines see it as relevant to the keywords on your site or that you're trying to get ranked for. Back How long will it take?
Good results depend on the industry, the type of site, and the search engines. Most clients see improvement in ranking with in 3 to 6 months. However, the natural listings continue to get more and more competitive, and as they do so it gets more and more difficult to estimate how long it will take. Back How do you make changes to my site and who make's the changes?
One of our expert technicians takes your source code from your site and makes most of the optimization changes. We then request FTP access so that we can upload the optimization, set up our link building strategy, and make some changes to your site navigation. Back What kind of sites does optimization work best on? (site builders vs. pure html)
Optimization works best on sites built with pure html. Site builders pose some limitations in optimization, but we can still work to improve their ranking. We have many site builder clients who have gotten great results with optimization. Back How long do you have to do optimization?
As long as you have your site you should optimize if you want results from the natural listings. Optimization in a continuous process. The search engines are always changing their Algorithm, or the rules they use to rank the sites. It is important that you continue to optimize you site so that you will stay competitive in the natural listings. Back How do I know my ranking?
The technicians regularly run reports to make sure you are progressing. At any time we can send you a Ranking Report. Back What does it show?
Ranking Reports report ranking for specific keywords in the natural listings. It reports all rankings up to the first 30 positions. Back What search engines are reported?
Google, Yahoo, and MSN.Back |
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Copyright © 2007, Submit Solution. All rights reserved.
1323 North Research Way, Bldg K. Suite 1100 | Orem, UT 84097 |
Phone: 1.800.338.3712 |
